Do you repair computer systems in peoples homes?
Yes, If possible repairs are carried out at the customers home.
Do you have a call-out charge?
No, there is no call-out charge. We will diagnose the problem
by phone and then give the customer a quote. If the customer decides he does not want the repair carried out, then there is no charge.
When can you
undertake the repair?
endeavour to visit your home or
office within 24 hours, weekdays.
Can you provide
Yes, we can put you in touch with
people who have been satisfied with
Are your repairs,
upgrades, systems and peripherals
Yes all components are guaranteed for at least 1 year although some components may be guaranteed for much longer.
All our monitors carry a 3 year warranty.
Solutions for your problems
Perhaps the best way to show you the way we work is to list a few of the common cases which we solve. This will give you a good idea of the way we work plus a guide to our pricing.
Case 1 - Windows XP Will Not Start
The customer reported that his system would hang midway during the Windows XP Boot process. He had unsuccessfully tried to reinstall Windows XP and had important documents on his system and had not made backups.
On inspecting his system we found that his hard drive contained bad sectors. He had also corrupted his Windows files by trying to reinstall Windows XP.
Firstly we made a byte for byte backup of his faulty hard drive and copied this backup onto a new drive.
Using the customers Windows XP CD we reinstalled Windows XP over the existing files on the new hard drive.
2 - DVD Writer Fitted
required a DVD Writer fitting in his
system. The DVD Writer was fitted and tested at a total
cost of £80 (including the cost of
the DVD writer).
3 - Windows Crashing
The customer reported that his system was crashing constantly. He had already had a quote from a another company suggesting that he required a new motherboard, processor & fan (£210). On inspection of his system we found that the system was not protected with a Virus Checking Program and was infected with the Klez.32 Virus. The Virus was removed within the hour for a total charge of £35. The system did not require new components.
4 - Networking Broadband
The customer wanted
to use his BT Broadband connection
on two computers. We supplied a Router and Network Cable, setup the
router and tested the internet on
both computers. The total cost was
5 - Update System Ram
system was running Windows but
was only equipped with 64MB of RAM.
An extra 128MB of RAM (10 year
warranty) was fitted which vastly
improved the speed of the system at
a total cost of £70.
Evesham, Alcester, Studley